How can I get in touch with Beau&Hazel?
Need help or have something on your mind? Get in touch through our contact page or drop us a message at info@beauandhazel.com
We aim to respond to all inquiries within one business day.
Business hours: Mon-Fri 9:00 AM - 5:00 PM
In which countries do you deliver?
At the moment, we proudly ship within the United States only. We hope to expand soon!
How long will it take to receive my order?
Processing Time: 1 - 3 business days
Shipping Time: 5 - 7 business days
Total Estimated Delivery: 6 - 9 business days
Check our shipping policy for all shipping information.
What are the shipping costs?
Enjoy free shipping on all orders, no minimum spend required! We deliver straight to your doorstep, at no extra cost.
How can I track my order?
To ensure transparency and convenience, we provide a track-and-trace service for all orders. Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can monitor the progress of your shipment through:
- The shipping confirmation email, which includes a direct tracking link
- The Track My Order Page on our website
Can I cancel my order?
If your order has not yet been processed, you may request a cancellation.
- Once an order has been processed and shipped, it cannot be canceled.
- To check your order status or request a cancellation, please contact us at info@beauandhazel.com as soon as possible.
Can I change my order?
If you ordered the wrong size as an example, please email info@beauandhazel.com as soon as possible.
Once the order has been shipped, unfortunately we can't adjust anything
What is your return policy?
At Beau&Hazel we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 30-day return period to ensure a hassle-free shopping experience. Please review our Return and Refund Policy carefully before initiating a return.
How do I start the return process?
Making a return is easy! Here's what you need to do:
1. Within 30 days of receiving your order, send an email to info@beauandhazel.com indicating that you want to exchange one or more products.
2. Our team will promptly provide you with return instructions.
3. Follow the provided instructions to complete the return process.
How long does it take for a refund to be processed?
If approved, the refund will be processed within 14 days to your original payment method.
What payment methods are accepted and how is the transaction secured?
We offer multiple secure payment options, all protected by SSL encryption to ensure a safe and reliable transaction.
Accepted Payment Methods:
- American Express (Amex)
- Visa
- Mastercard
- Discover
- Apple Pay
- Google Pay
Your security is our priority, allowing you to shop with confidence at Beau&Hazel.
For more information visit our Payment Policy.
Questions?
Email: info@beauandhazel.com
Phone: +31643699876
Address: 30 N Gould St Ste R, Sheridan, Wyoming, 82801, United States
Website name: Beau&Hazel
Company name: Harrison Pax International LLC
Company number: 2025-001587585
Get in Touch, We're Here for You!
Do you have questions or want to learn more about our products? Use the form below to easily reach out to us. We're excited to hear from you! Enter your name, email address, and your message, and we'll make sure you get a quick response.
Customer Service: Monday to Friday between 9:00 am and 5:00 pm (Eastern Time).
Response hours: We'll get back to you within 24 Business hours